Frequently Asked Questions.

How quickly do I get my photos after the session?

We review photos in real-time as we’re creating them. This process is critically important for getting you satisfactory photos tailored to your preferences and goals. You will have the option to select photos while on-site during the session, and so, you’ll receive your retouched photos within 3-4 business days, based on the type of session.

If i need my headshots more quickly, can I get them faster?

If you’re in a rush, you can expedite the post-production process to within 24 hours; Rush Fee is $250/photo.

What backdrops do you have available for headshots?

For our headshot services, we offer 3 different background styles with a constant lighting setup;
i. High Key (White)
ii. Low Key (Black)
iii. Neutral (Grey)
The inclusion of a background replacement, would be subject to additional retouching fees, please check with your photographer beforehand.

What does “retouching” mean?

During the retouching (post-production) process, we generally improve the quality of the photo by;
1) removing stray hairs,
2) whitening teeth,
3) removing skin blemishes, and
4) generally improving lighting.

Will you ever share my photos online in your portfolio?

By default, clients are required to sign a model release, which highlights the image usage. However, we take client privacy extremely seriously and will never share your photos online if you’re not comfortable with that.

What is your reschedule policy?

No fees for cancellations or reschedules requested with at least 48 hours notice. If less than 24 hours notice, there will be a $50 re-booking fee to transfer your appointment to a different date/time. No-shows are non-refundable.

I’m not good at taking photos, can you help?

For every session, we strive to create a relaxed and fun environment for the headshot session. You don’t need to have any prior experience – we will coach you to success. If you come prepared and bring a good attitude, you’re going to get some great headshots. And for professionals who HATE getting their photo taken, you’ll end up appreciating that we can keep sessions short-and-effective.

What are your standard licensing terms?

The client’s receive an unlimited perpetual commercial license for all selected photos from their sessions. There’s no hidden fees. You never need to license or credit us for your photos again.

Are you available for travel outside Trinidad and Tobago?

Yep! Travel fees are subject to vary based on accommodation and other factors.

We don’t have an office, can we rent out a studio?

Yes. Depending on your location, we can schedule a studio rental for your session, this will incur an additional cost. Please contact us for a custom quote.

How can I confirm my headshot session?

In order to confirm your appointment, the shoot fee is to be paid at the time of booking by bank transfer.
If for any reason you need to change a scheduled session, I require 72 hours notice, otherwise you will forfeit 50% of your fee.

What should i wear to my headshot session?

Have a change of outfit to your headshot session; it’s better to prepare more than less for better options to select from. Make sure everything is crease free.
Solid colours without a pattern and in a simple design are best. Don’t worry about its seasonality. The main rule is that you feel good wearing your outfit.
I don’t recommend too much jewelry because it can often be distracting. A simple pair of earrings is fine, for the ladies.

How should i best prepare for our session?

For gents, you are welcome to come unshaven for your session, and then shave halfway through for a cleaner look. Otherwise, have your haircut done one or two days prior to your session. Ladies, for make-up, keep it light and simple. I would recommend concealer and a light foundation, but minimum powder. I would avoid heavy eyeshadow. It’s always good to keep your make-up close to natural. Alternatively, arrangements for a professional make-up artist can be made, which would be a separate cost from your headshot session. Contact me for more information, if needed.

What exactly happens during a headshot session?

Before we begin the session you will be asked to sign a model release form. My shooting style is quite simple and clean, as you'd see in the portfolio. Three-quarter angles can be included (i.e. shot further back with more body in view), as needed. Be sure to discuss with your photographer beforehand. If during your photoshoot there is anything that you aren’t happy with, it’s your job to tell me so that we can correct it. Please don’t be shy about it because I want you to leave totally satisfied and excited about your images; because once you have left there is nothing we can do.

What should I expect after the headshot session?

Images will be delivered via email with Dropbox, they will be in three sizes each:
i. ready for printing
ii. use on websites
iii. and for your social media profiles
Please download and save your images in a safe place on your computer or device, as the download link expires after a period of time. There is a $100 charge to resend them.